NCC Tasks Telecoms Consumers in Benue State on Protection of Infrastructure

Telecommunications consumers have a major role to play in complementing efforts of the Nigerian Communications Commission (NCC) put in place to ensure effective protection of telecommunications infrastructure.

According to the NCC, protection of telecoms infrastructure will sustain and improve on the quality-of-service delivery by the service providers.

Speaking at a sensitisation programme organised by the NCC at Wannune, Tarka Local Government Area of Benue State, the Director, Zonal Operations, NCC, Amina Shehu, aside from the role of the law enforcement agencies in protecting telecom infrastructure, the consumers, who are the subscribers and ultimate users of telecom services, have an obligation to do everything to protect telecoms infrastructure in their environment.

She decried the vandalism of telecom infrastructure which often result in poor quality-of-service delivery to the end users, adding “One of the major challenges to quality-of-service that the operator provides for you, is vandalism of telecom infrastructure, such as Base Transceiver Stations (BTS). Others are theft, hostility from some host communities, which have continued to pose a major setback to the industry.”

She stated that it is imperative for the public to regard telecom facilities as collectively owned infrastructure that are crucial and essential for the provision of efficient and acceptable telecom services.

While imploring the indigenes of Tarka Local Government Area of Benue State to ensure that they protect telecom facilities in their community, Shehu, who was represented at the event by an Assistant Director, Zonal Operations, NCC, Abubakar Usman, enjoined consumers to always alert law enforcement agencies close to them once they suspect any act of vandalism, theft or other suspicious activities directed at telecom infrastructure because such nefarious activities have implications for quality of service delivery in the communities.

Shehu underscored the centrality of telecommunications sector to the economy, noting that in the last 15 years, telecom has been a major contributor to the nation’s economic growth and development.

She assured the residents that the Commission will continue to collaborate with relevant agencies and keep sensitising the consumers on their role in ensuring the security of telecom infrastructure.

Shehu debunked the misinformation about Electromagnetic Frequency (EMF) radiation emanating from telecommunications infrastructure stressing that they are not harmful according to studies conducted by the International Telecommunication Union (ITU), World Health Organisation (WHO) and the International Commission for Non-Ionising Radiation Protection (ICNIRP).

“So, the Commission is saying again to you that there is no scientific evidence yet that shows that radiation from telecom masts constitute health hazards to human and we want you to help spread this information to those that are not here,” she said.

Paramount Ruler of Wannune, Mr Gandeorun Orokaa, in his remark thanked the Commission for bringing the sensitisation programme to the Community to educate the consumers on sensitive consumer-related issues as well as correcting wrong notions and clarifying misconceptions.

He called on the indigenes to support NCC in protecting telecoms infrastructure so as to ensure that quality of service improves in the areas.

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